Module 08

Keeping Them Subscribed

Twelve renewals, not one

Retention rituals, churn signals, loyalty gifts and how to raise your price without losing your favourite members.

4 lessons · 50 min read

0 of 4 lessons · 0% complete

What you finish with

A retention calendar and churn dashboard you review every month.

08.1
Month-two churn, explained
Where members leave and the single fix that saves the most of them.
13 min read
Read the lesson →
08.2
Rituals and surprises
Anniversary gifts, milestone extras and predictable delight.
12 min read
Read the lesson →
08.3
Community without a forum
Low-effort ways to make members feel like insiders.
11 min read
Read the lesson →
08.4
Win-backs and pauses
Offering a pause instead of a cancel, and the win-back email that works.
14 min read
Read the lesson →

Free to download, no email needed. Print the checklist for your desk and fill the workbook in as you read.